VoiP Outbound calling & load faults

Incident Report for Sentinel Data Solutions

Resolved

All VoiP services should now be restored.

Posted Jul 30, 2025 - 12:51 BST

The fault has been identifed and services now are beggining to be restored. This will be monitored until we can confirm the issue is resolved.

Posted Jul 30, 2025 - 11:23 BST

We are continuing to investigate this issue.

Posted Jul 30, 2025 - 11:01 BST

We are continuing to investigate this issue.

Posted Jul 30, 2025 - 10:59 BST

Issues with making outbound calls have been found and are currently under investigation.

Posted Jul 30, 2025 - 10:58 BST

This incident affected: Contacting us/ Tools/ Portals (Telephone System).